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Installation Problem, IE9 & Bogus Virus Alert Faq.; Read this before you report.
Topic Started: Apr 4 2011, 08:54 PM (40,480 Views)
Vod
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Development Team
hovercraft11,1 July 2015
7:40 AM
trent,1 July 2015
3:37 PM
Do you start the game from Launcher.exe?

I've tried both. When I start to play a game it goes to full screen, but not on the main menu.

Are you able to manually set your desktop resolution to 800 x 600 without problems?
NHL 2004 Launcher | My Changelog | NHL 2004 Preservation | NHL 2004 Debugger
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ctiraz
Rookie
Hi, I've got a problem with the interface. The game runs without problems with the old Hockey night in Canada interface, even with IE 11. I've tried to switch to the current version of the normal interface (17th July version), reinstalled the game but still i get just a white screen.
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trent
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Project Leader
You saved the newest Interface.EXE (released a few days ago) into your \NHL 2004 folder and ran the EXE -> overwrote everything?
My Blues 1995-1996 Season Report
My Blues 1998-1999 Season Report
My Flyers 1998-1999 Season Report
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ctiraz
Rookie
I did that, i still get a white screen.
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trent
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Project Leader
Right click NHL2004.EXE -> Run as administrator.
My Blues 1995-1996 Season Report
My Blues 1998-1999 Season Report
My Flyers 1998-1999 Season Report
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ctiraz
Rookie
Still nothing, even when i'm running it in compatibility mode, i got the EXE unblocked...
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trent
Member Avatar
Project Leader
You didn't install the game to \Program Files folder, did you? You used a short path like D:\NHL 2004?
My Blues 1995-1996 Season Report
My Blues 1998-1999 Season Report
My Flyers 1998-1999 Season Report
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ctiraz
Rookie
Yes, I used a short part C:\NHL 2004 (i have only one disc).
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joe-max
Rookie
Hi there. Have just learned about nhl04rebuilt and immediately bought the game. After failing to install the game on my windows 7 machine and assuming the discs were bad I bought it again. Again no success. Here are my issues, would be great if anyone could help.

First try with NHL 2004 (Most Wanted Edition):
CD reads very slowly, DVD drive makes weird sounds. After a (long) while data is recognized, but installation fails as the game "Cannot find required autorungui.dll " Can't copy the CD or any files to the hard drive due to constant reading errors.

It's not my DVD drive. I tried several other disc, also other similarly old ones, also other old EA games, they all work fine.

The disc looks new and spotless, no scratches, stains, holes or any other

I've tried autorungui.dll-related fixes that I found online, e.g. cleaning registry, registering the file manually etc. (based on www.solvusoft.com/de/files/fehlend-wurde-nicht-gefunden-fehler/dll/windows/electronic-arts/autorun-gui/autorungui-dll/)

Second try with NHL 2004 (EA Classics Edition):
CD doesn't read at all, tries to read the disc for a moment, then it doesn't react anymore and also disappears from the explorer.

Again, CD looks perfect, no scratches or anything.

Any ideas?


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spindel
Rookie
having some trouble here
i got Win 7 64 bit

installed game to C:/NHL 2004

followed the install instructions of mod including roster instructions

now have tried to start the game all I get is the main menu freezing the words Welc.. (if i alt tab it goes white and stays white until DEMO loads) and followed by music playing just fine I cant click anything and the DEMO even loads up after a while

any suggestions? a bit baffled here

i have already done compatibility mode sp3 and sp2 makes no difference and reinstall interface 3 times short of reinstalling the whole thing Im not sure how much shorter the install path can be so cant be that either

what else can I try here?

Edit: FYI i dont have IE 8 i removed IE a long time a go and replaced it with firefox
that said JUST incase I reinstalled IE 8 and then the game and mod to see if there would be a difference nope same problem for except once for about 30 sec the menu was accessible before it went back to white screen music playing nothing clickable and eventaully after DEMO loading it crashes "Nhl2004.exe stopped working" I hope someone else has had this issue in the past

there arent any offical EA patches I need to get first before installing this mod right as the install instructions didnt mention that.

help would be appreciated have childhood nostalgia and want to play this once again :)
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Sence
Hall of Famer
Definetly don't install any official patches!!!

I have no idea does this game still need Explorer so I cannot answer for that! Sorry! :(

And you're using launcher and with admin priviledges? Also you can try with windowed mode. Put "Windowed = 1" to launcher.ini.
A video is worth of thousand pictures.

http://www.youtube.com/watch?v=bFq2dGSVdOI
My Sharks 2015-16 season (finished)
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spindel
Rookie
didnt install any patches as it indicated not to

also tried windowed vs non windowed settings in the launcher but the same thing happens just windowed lol
and admin privilege and launcher was used since the beginning just forgot to mention in initial post:(

Edit: I do have dual monitor is that affecting it somehow?
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Sence
Hall of Famer
Should not. You can also change your monitor with "Adapter = ?" command, where 0, 1, 2.. are monitors.

You should also try Franco's NHL.com inteface. If that works, then we know a little bit more.
A video is worth of thousand pictures.

http://www.youtube.com/watch?v=bFq2dGSVdOI
My Sharks 2015-16 season (finished)
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spindel
Rookie
i tried adapter =1
when that didnt work i attempted to unplug my 2nd monitor as well (removed adapter=1 from ini file)
still nothing

I did also find Franco's NHL interface and although I like the look
it also didnt improve my issue again can see the main menu screen like a screenshot with music playing but cant click a thing until it either crahes via "nhl 2004.exe" stopped working or the demo starts playing and then after goes to white screen with music again where I cant do anything :(

anything else I can collect that would help figure this out?

EDIT: I HAVE GREAT NEWS I DID IT!!! lol

so I went aahead and scrapped the whole install and started from scratch as I must have missed something since a ll the Troubleshooting wastn working

so I noticed one thing I did different this time which was unblock all the downloaded .RAR files where before I only unblocked Rosters and Interface RAR
by unblock I dont mean antivirus but the RAR properties

the instructions were a little unclear about that so maybe add a * note indicated all RAR files need to be unblock via Properties :)
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Sence
Hall of Famer
Good! :good: Have fun!
A video is worth of thousand pictures.

http://www.youtube.com/watch?v=bFq2dGSVdOI
My Sharks 2015-16 season (finished)
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