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Crash
Topic Started: Aug 28 2015, 03:48 AM (455 Views)
NateJ93
Rookie
Hi all! Congratulations on making this game a great success! Vod I just have a quick question..I was wondering if you can help me out. I unblocked the interface and extracted it to the game's path C:/nhl2004, overwrote all of the files yet always get a straight crash when loaded.

The error I keep getting is:

Problem signature:
Problem Event Name: APPCRASH
Application Name: NHL2004.exe
Application Version: 0.0.0.0
Application Timestamp: 72454562
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18933
Fault Module Timestamp: 55a69e20
Exception Code: c0000005
Exception Offset: 000374d9
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional Information 1: ab3f
Additional Information 2: ab3fc48940afd88c749bdece65e2e118
Additional Information 3: 2b96
Additional Information 4: 2b96e74c04e3a18bc3f631ebd1b5a27f

Every once in a blue moon I get this crash though it is very rare:

Problem signature:
Problem Event Name: APPCRASH
Application Name: NHL2004.exe
Application Version: 0.0.0.0
Application Timestamp: 72454562
Fault Module Name: NHL2004.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 72454562
Exception Code: c0000005
Exception Offset: 00026d0d
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional Information 1: ab3f
Additional Information 2: ab3fc48940afd88c749bdece65e2e118
Additional Information 3: 2b96
Additional Information 4: 2b96e74c04e3a18bc3f631ebd1b5a27f

Steps I followed in order:

1.) Unblocking interface
2.) Extracting interface to C:/nhl2004 and overwriting files
3.) Attempting to run with launcher (as admin; no compatability change)
4.) Running launcher with different compatability settings
5.) Updating all drivers
6.) Replacing ntdll.dll
7.) Going through a fresh install
8.) Manually adding BrowserEngine and Becontrols dlls to registry.

Still no matter what I try it crashes. PC Specs are as follows:

Windows 7 Home Premium SP1 64-bit
i7 2600 - 3.4ghz
Radeon 6950 4gb video ram
8gb Ram
Dx11
IE 10 (I have heard that some IE's cause crashes)

I appreciate all of your help in advance. If you need anymore details please let me know :)
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Vod
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Development Team
Quote:
 
6.) Replacing ntdll.dll


That's a bad idea.. Did the game work before installing the rebuilt interface?
NHL 2004 Launcher | My Changelog | NHL 2004 Preservation | NHL 2004 Debugger
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NateJ93
Rookie
No it did not. Still received the same errors. The two copies I have tried using did work years ago on my older pcs. I was considering installing XP and have my pc function as a dual boot OS. Do you think that would get the job done?
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Vod
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Development Team
NateJ93,28 August 2015
3:00 PM
No it did not. Still received the same errors. The two copies I have tried using did work years ago on my older pcs. I was considering installing XP and have my pc function as a dual boot OS. Do you think that would get the job done?

It might, but it's probably overkill. When does the crash happen?
NHL 2004 Launcher | My Changelog | NHL 2004 Preservation | NHL 2004 Debugger
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NateJ93
Rookie
The crash occurs after I have opened the launcher and press launch. I have tried with different resolution settings as well. I have made sure the NHL path is excluded from my AV's watch list. I have ensured that all files are unblocked and not read only.
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drgullen
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Veteran
[ *  *  * ]
Nate,

Check in your Launcher.ini file for Windowed = 1 and if that isn't there, add it on a new line.

I wasn't able to run the Launcher without that line, it crashed for me as well.

I hope that helps.

Cheers,
Glen
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NateJ93
Rookie
Thanks for your reply Glen! I added windowed = 1 and it crashed differently than it used to. With windowed = 1 in the ini file it comes up straight away with a crash error (nhl2004.exe has stopped working). Without that line added, the screen goes black in attempts to open the game then displays a white screen in what looks like 800 x 600 resolution and displays the crash error nhl.exe stopped working.

Okay an update here. For the heck of it I tried entering windowed = 2. And it opened properly and I could see the updated interface menu. So then I closed to test if that actually solved the problem, and it went back to crashing immediately. I can't help but feel we are getting somewhere :).
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Vod
Member Avatar
Development Team
NateJ93,28 August 2015
8:47 PM
Thanks for your reply Glen! I added windowed = 1 and it crashed differently than it used to. With windowed = 1 in the ini file it comes up straight away with a crash error (nhl2004.exe has stopped working). Without that line added, the screen goes black in attempts to open the game then displays a white screen in what looks like 800 x 600 resolution and displays the crash error nhl.exe stopped working.

Okay an update here. For the heck of it I tried entering windowed = 2. And it opened properly and I could see the updated interface menu. So then I closed to test if that actually solved the problem, and it went back to crashing immediately. I can't help but feel we are getting somewhere :).


Any number higher than 1 is the same as setting it to 1. Have you tried completely disabling all security software? Not just adding exceptions, but completely disabling it.
NHL 2004 Launcher | My Changelog | NHL 2004 Preservation | NHL 2004 Debugger
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